Help Center

Answers for happy riders and parents

Find fast answers regarding U.S. shipping speeds, 60-day happy-rider returns, tool-free assembly, and our one-year frame warranty.

Free

U.S. shipping over $99

60 Days

happy-rider returns

1 Year

frame warranty coverage

Support Topics

Everything you need to know before and after your ride

Explore organized guidance designed to make ordering, assembly, and maintenance effortless.

Shipping
Returns
Warranty

Free U.S. shipping over $99

60-day happy-rider returns

1-year frame warranty

All orders ship directly from our Austin, Texas warehouse. Standard delivery takes 2 to 5 business days across the United States. Expedited options are available at checkout.

If your little rider isn't completely thrilled with their new trike, return it within 60 days in original condition for a straightforward refund or exchange.

Every JustPath tricycle includes a 1-year manufacturer frame warranty covering structural integrity, plus readily available replacement parts.

Still have questions about fit or maintenance?

Our Austin-based support team is here to help you choose the right model and keep your trike rolling smoothly.